Terms of service

These terms are the agreement between you and JobChalk LLC, a New York limited liability company (“JobChalk”, “we”, “us”), for using jobchalk.com, app.jobchalk.com and the JobChalk phone app. By using JobChalk you agree to them. If you use JobChalk for a business, you agree for that business too.

JobChalk is not open yet. What jobchalk.com describes may change before and after launch, and joining the list does not promise a spot, a price or a date.

Who can use JobChalk

Businesses, their team members, and the customers they invite. You must be at least 18 to open a business account, and at least 16 to use JobChalk at all.

Your account

• Keep your login safe. You are responsible for what happens in your account.
• The business owner decides who joins the team and what they can see, and is responsible for the team’s use.
• Tell us right away at hello@jobchalk.com if you think someone else got into your account.

Your content

Everything you add (messages, photos, videos, files, reports, customer details) stays yours, or your business’s. You give JobChalk permission to store, copy, process and show it only as needed to run the service for you, including sending it to the people you choose. You confirm you have the right to add it, including permission from your customers to keep their details and to contact them.

Messaging customers

When you message customers by text, email, WhatsApp or any other channel from JobChalk, you agree to:

• Only message people who gave you their contact details and agreed to hear from you about their job.
• Follow the laws on email, text and phone messages where you and your customers are, including the TCPA and CAN-SPAM in the United States.
• Stop messaging anyone who asks you to stop. JobChalk stops texts to a number that replies STOP.
• Not send marketing or promotional texts through JobChalk.
• Follow WhatsApp’s Business and Commerce policies when you use WhatsApp.

We may pause a channel for a business when we see spam, many complaints, or a provider asks us to.

Text message terms

Businesses use JobChalk to text their customers about their jobs: replies to the customer’s messages, arrival notices, job updates, photos, reports, proposals, appointment details and review requests. If you are a customer, you receive these texts because you agreed to receive texts from that business about your job, for example by texting the business first or by giving it your mobile number for your job.

• Message frequency varies with the job.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply START to opt back in.
• Reply HELP for help, or contact hello@jobchalk.com.
• Carriers are not liable for delayed or undelivered messages.
• Mobile phone numbers and SMS opt-in consent are never sold or shared with third parties for marketing purposes.

See the privacy policy for how we handle phone numbers.

What you can’t do

• Break the law, or help anyone else break it.
• Send spam, scams, threats or harassment.
• Upload anything you don’t have the right to share, or anything harmful like viruses.
• Try to get into accounts or data that aren’t yours, or overload or break the service.
• Copy, resell or take apart the app.

Paid plans

When paid plans start, prices are shown before you subscribe. Plans renew automatically and are billed in advance until you cancel. You can cancel any time; you keep access until the end of the period you paid for. Payments already made are not refunded except where the law requires. We tell you before any price change takes effect.

Changes to JobChalk

We keep improving JobChalk, so features can change. Some features use services run by others, like WhatsApp, Google and Stripe, and their own terms apply to them too.

Ending

You can stop using JobChalk and delete your account at any time (see delete your account). Business owners can export their data first. We may suspend or close an account that breaks these terms or puts others at risk; when we can, we warn you first and give you a chance to export your data.

No guarantees

We work hard to keep JobChalk running and your data safe, but the service is provided as it is, without warranties of any kind, to the extent the law allows. Keep your own copies of anything you can’t afford to lose.

Limits on liability

To the extent the law allows, JobChalk is not responsible for indirect or lost-profit damages, and our total responsibility for any claim is limited to what you paid us in the 12 months before the claim, or US$100 if that is more.

If you use JobChalk for a business and someone makes a claim against JobChalk because of your content or how you messaged them, your business is responsible for that claim.

Law

These terms are governed by the laws of the State of New York, United States, and disputes go to its courts.

Changes to these terms

If we change these terms, we update this page and its date. For important changes we tell business owners by email or in the app before they take effect. Using JobChalk after that means you accept the new terms.

Contact

JobChalk LLC. Email hello@jobchalk.com.